Family, Health & Wellbeing

Advice and links relating to family health and wellbeing subjects such as; Health, healthy eating, parenting, confidence building, personal skills development, budgeting skills and much more.

Bridge Substance Abuse

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CONTACT DETAILS

01604 621259 (hours as above)

Text only 07877041360

Bridge Substance Misuse Programme

Providing activities, support and housing for people with drugs or alcohol.

Bridge is a peer support project which links volunteers who have recovered from alcohol and/or drug misuse with members with serious substance misuse problems. There are recovery workers who work with members to sustain their recovery and staff who specialise in advice and guidance on benefits, housing and employment.

Eligibility

Had or have a drugs or alcohol problem. Age 18 and above

Hours and Duration

Main office Mon 10-4pm, Wed 12pm-4pm and Tues,Thurs,Fri 9.30am-4pm

Referral Process

Phone, email or website

Care & Repair Northamptonshire

Care and repair northampton

CONTACT DETAILS
01604 782 250
Monday – Friday, 9am – 4.30pm

Care & Repair Northamptonshire

Provides a range of measures for vulnerable householders, regardless of tenure of property, including:

  • Handyman, small plumbing works, home security works, keysafes
  • Domestic abuse measures including specialist sanctuary rooms
  • Minor adaptations and falls prevention, including grab rails and ramps
  • Child home safety measures including
  • Warm at Home service (inc repairs, draught exclusion, secondary glazing)
  • Garden clearance and fencing, removal of unwanted household items

All technicians are employed by us, are DBS checked, wear uniform, carry ID and drive company vans. We do not charge for assessments of work and customers are provided with a written quotation to accept prior to work commencing. We are registered with Trading Standards.

  • Charge – subsidised rate of £15.00 ph plus VAT and cost of materials
  • Hardship Fund – for those most in need to fund essential works.
  • Warm at Home Service – FREE of charge to those eligible
  • Child Home Safety project – FREE of charge to those eligible
  • We also carry out works on behalf of partners across the county where other charges apply

Eligibility

Any one of the following:

  • Age (50+)
  • Disability or long-term conditions
  • Low income (in receipt of means tested benefits)
  • Other vulnerable due to being a victim/living in fear of crime
  • Families with young children * (additional eligibility may be required for some services)

 Hours and Duration

Mon – Thurs 8.30am – 4.30pm
Fri 8.30am – 4pm

Referral Process

Householders or family members can ring directly or email

Children’s Centre Services

action for children

CONTACT DETAILS
Local 01536 311030
0300 126 1000

Children’s Centre Services

Support for families with children between 0 – 5 years old.

  • Home based family support to promote parenting skills, household management, family health, child development
  • Parenting programs
  • Domestic Abuse

Eligibility

Expectant parents & families with a child between 0 – 5 years

Hours and Duration

Mon – Thurs 9am – 5pm, Friday 8.30am – 4pm

Referral Process

Call

Community Law Service

cls

CONTACT DETAILS

01604 621038
Mon-Thurs 9.30am-3pm and Fri 9.30am-1pm

Community Law Service

Specialist advice and representation on:

  • Benefits
  • Debt
  • Housing
  • Employment
  • Financial Capability
  • Immigration

Eligibility

Some services are area specific please contact for further information

Hours and Duration

49-53 Hazelwood Road, Northampton

  • 9-30am – 3pm Monday to Thursday, 9-30am – 1pm Friday

Referral Process

Please call or email

Community Support Services

KCU

CONTACT DETAILS
01536 481989

Community Support Services (KCU)

  • Free training and education courses: A wide range of accredited and non-accredited courses to support people into employment or just to improve their quality of life.
  • Furniture Re-cycling Charity shop (Newland St): In partnership with Kettering Borough council, and many other agencies and businesses, providing low-cost furniture and household goods to those in need.
  • Foodbank services: Providing food parcels to fourteen different partners who are authorised to issue food to those in need.

Eligibility

Education courses are free to those on benefits.
All other KCU services are available to anyone who needs them

Hours and Duration

  • Main Office in Gold St 9.00am to 5.00pm
  • Charity Shops 9.00am to 4.00pm
  • Foodbank Services (as per our Partners opening times)

Referral Process

By phone or email

Enable

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CONTACT DETAILS

07752787556 (Paul Millen) 

Enable Growth and Inclusion North Northants (GAINN)

  • A project for 17 – 24s suffering from social isolation and/or common mental health issues such as anxiety and depression
  • Socially inclusive group activities
  • One to one mentoring
  • Peer mentoring
  • Employment support
  • A listening ear
  • Great fun

Eligibility

  • Participants must be 17 – 24 and self-identify as having a common mental health problem, or suffer with social isolation. We take a broad definition of isolation to mean more than just lack of contact with others. We understand that some people can feel isolated even when they have daily contact with other people.

Hours and Duration

Office Hours 9am – 5pm.

However, we can be flexible with meeting times and sessions.

Referral Process

Contact Paul Millen on 07752787556 and we can arrange to meet you at the next possible time.

 

First For Wellbeing

First-for-Wellbeing

CONTACT DETAILS
0300 126 5000
Monday – Friday 9am – 5pm

First for Wellbeing

First for Wellbeing has a number of Wellbeing Advisors based across the county to provide:

  • Free wellbeing assessment (either face-to-face, over the phone or online)
  • An individualised, holistic assessment of someone’s health and wellbeing needs and goals (assessed against the eight key areas of wellbeing)
  • One-on-one advice and support
  • Kettering-specific specialist and wellbeing support
  • Access to a range of partner provider services and programmes

FfW looks at:

  • Weight management
  • Alcohol management
  • Stop smoking
  • Financial wellbeing
  • Emotional wellbeing
  • Housing
  • Employment and Adult Learning
  • Social wellbeing

Complete a wellbeing assessment at www.firstforwellbeing.co.uk/wellbeing-assessment

Eligibility

First for Wellbeing is a free service, and is open to anyone who lives in Northamptonshire over the age of 18.

Hours and Duration

Wellbeing advisors work between 9am  to 5pm, Monday to Friday. The free wellbeing assessment is available online 24/7 via  www.firstforwellbeing.co.uk

Referral Process

Kettering Foodbank

Kettering Foodbank

Based at the Praise Community Church, 3 Alexandra St, Kettering

  • The foodbank helps those in food poverty, overcome a short-term crisis.
  • We provide tinned and dried food sufficient for three days, together with bread, fresh fruit and vegetables when available.
  • We try to sign post individuals to agencies that may be able to assist with any additional needs.

Eligibility

Every prospective client is interviewed to establish his or her situation and where possible supporting evidence maybe required. Many clients are referred by recognised agencies who are already helping individuals overcome their crisis. We aim to help wherever possible, however we do limit parcels to three in any six-month period.

Hours and Duration

  • Tuesday and Wednesday 9.30am to 12.30pm
  • Thursday 7.00pm to 9.00pm

Referral Process

Call or visit. Customers can be seen without a referral and will be subject to an assessment to assess needs.

Kettering Refugee Assistance

KRA

CONTACT DETAILS

Kettering Refugee Assistance

  • Bidding to the Home Office for a vulnerable Syrian refugee and their family to come to Kettering from a camp in a country bordering Syria through the Community Sponsorship Scheme
  • Assistance to any refugees and asylum seekers in Kettering and surrounding area
  • Public information and education on refugees and asylum seekers

Eligibility

Anyone living in the Borough of Kettering who has, or is seeking, refugee status

Hours and Duration

9.00am to 5.00pm, 7 days a week

Referral Process

Email or via website

The National Centre for Domestic Violence

NCDV

CONTACT DETAILS

Freephone 0800 970 2070
or Text NCDV to 60777

The National Centre for Domestic Violence

  • Free, fast and confidential legal injunction service targeted at the rapid relief of domestic violence and abuse.
  • Tell us your story and we will advise as to the range of remedies available (most of which will be part of the Family Law Act 1996)
  • We can help you obtain an injunction, which is a court order that prohibits an abuser from using or threatening violence against you, harassing, pestering or intimidating you and in some cases contacting you altogether.
  • Whilst we only specialise with injunctions we work very closely with other organisations that can help you with any emotional support or practical solutions you may need.

 

Eligibility

Available to everyone, free of charge

Hours and Duration

There are two central numbers both of which are monitored 24 hrs a day

Referral Process

  • Phone or text
  • Deaf and hard of hearing. NCDV offers a minicom service. Dial 0800 970 2070

Northamptonshire Domestic Abuse Service

NDAS

CONTACT DETAILS

0300 0120154 helpline 24/7

Northamptonshire Domestic Abuse Service

Working with families who have experienced domestic abuse

Eligibility

Anyone who is/has suffered abuse

Hours and Duration

  • 24-hour telephone helpline.
  • Office hours 9.00am to 4.30pm.
  • Drop in service at Kettering Borough Council Thurs 9am to 12pm

Referral Process

By phone

Northamptonshire Carers

Northamptonshire Carers

CONTACT DETAILS

Carers Support Line 01933 677907
Mon– Fri between 9am – 5pm

 

Northamptonshire Carers

To provide a confidential service to support the needs of Adult Carers and Young Carers across Northamptonshire.

  • Carers Support Line
  • Information and advice
  • Signposting and referral to other organisations
  • One-to-one telephone support
  • Access to Carers Assessments
  • Access to all Northamptonshire Carers services
  • Ongoing support

Eligibility

An adult or child providing unpaid support to family or friends who could not manage without their help. This could be due to frailty, disability, serious health condition, mental ill health or substance misuse.

Hours and Duration

Monday – Friday 9am -5pm

Referral Process

Phone or email

Northamptonshire Rights and Equality Council

rec

CONTACT DETAILS

Carers Support Line 01604 400808
Mon– Fri between 10am – 4pm

 

Northamptonshire Rights and Equality Council

NREC campaigns for social justice in Northamptonshire. We will undertake this work regardless of race, colour, religion, disability, age, sexuality, transgender status or gender.

  • Support and represent individual victims of discrimination, support victims of hate incidents
  • Monitor hate incidents
  • Raise awareness of the rights of individuals not to experience discrimination and to have their human rights upheld

Eligibility

We are a registered Charity and Company Limited by Guarantee operating in the Kettering area and across Northamptonshire.

Hours and Duration

Monday to Thursday 10am – 4pm

Referral Process

Please call or email

Phoenix Furniture (Kettering) Ltd

phoenix

CONTACT DETAILS
01536 310 477
Monday – Friday, 9.30am – 2pm

Phoenix Furniture (Kettering) Ltd

Phoenix Furniture (Kettering) Ltd. Alexandra Street (behind the Alexandra Arms) Kettering Northants NN16 0SX

  • Registered charity based in Kettering
  • Collect and redistribute unwanted furniture and household goods in Kettering and surrounding area.
  • Used furniture and household goods sold at low, nominal prices to needy families and individuals
  • Goods are generally delivered free of charge.

Eligibility

Those who are on a low income or claiming benefits.

Hours and Duration

Monday – Thursday 9:30am -2:00pm Friday – CLOSED

Referral Process

Call, visit or email

Sunflower Centre

Sunflower

CONTACT DETAILS

01604 888211
Mon-Fri 8am – 5pm

 

Sunflower Centre

• Sunflower Centre support victims of domestic abuse providing advice, support, safety planning and advocacy.
• We have a worker who provides support in Kettering from the police station and Borough Council.
• To ensure we are the most appropriate service to offer support we will complete an assessment with you.

Eligibility

Male or female victims of domestic abuse aged 16 or over.

Hours and Duration

Our office is open Monday to Friday 8am to 5pm.

Referral Process

Please call or email

Tenancy Support Service 
(Private Rental Sector)

tenancy support

CONTACT DETAILS

01536 535641
Tues, Wed, Thurs 8.30am – 5pm

Tenancy Support Service (Private Rental Sector)

  • Support for Tenants in private rental properties
  • Liaison with both Tenants and Landlords
  • Paying your rent and council tax
  • Benefit claims & managing your budget
  • Accessing healthcare & specialist services
  • Practical support

Eligibility

Support for tenants who are experiencing difficulties within their private rented home including issues with setting up a new accommodation, dealing with domestic utilities, benefits.

Necessary liaison/communication between the tenant and their landlord or management agent, regarding rent or management problems.

Hours and Duration

8.30 am to 5pm Tuesday, Wednesday and Thursday

Referral Process

Referrals can be made by the tenant, their landlord or management agent, or other supporting agencies, providing the tenant agrees.

Further Information

  • An appointment will be arranged which will include an introduction to the service and to determine how the support can be offered to a tenant.
  • Appointments thereafter will be arranged either at the tenant’s home address or at the council offices, depending on the circumstances.
  • The service offers a friendly and direct approach helping tenants to achieve sustainment of a tenancy and the confidence to be independent in the future.

The ManKind Initiative

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CONTACT DETAILS

Monday to Friday
10am to 4pm
on 01823 334244

The ManKind Initiative

The ManKind Initiative is a national charity (registered in 2001) providing an information, support and signposting service to male victims of domestic abuse and their families.

The helpline is manned by trained people who give information and support on all aspects of domestic abuse.  They refer people to refuges, local authorities and other support services where appropriate.

Eligibility

There is no eligibility criteria, anyone is welcome to call the helpline.  In addition to male victims, we receive calls from concerned friends and family members.

Hours and Duration

The helpline is available Monday to Friday 10am to 4pm on 01823 334244.

Referral Process

Please call the helpline.

Veteran’s Gateway

veteran

CONTACT DETAILS

0808 802 1212
24 hrs a day 7 days a week

Veteran’s Gateway

Helping ex-service personnel and their families with advice and support covering seven key areas:

  • Housing
  • Employment
  • Finances
  • Living Independently
  • Mental Wellbeing
  • Physical Health
  • Family and Communities

Eligibility

Ex-service personnel and their families

Hours and Duration

Contact around the clock or visit veteransgateway.org.uk

Referral Process

Telephone or email us